Media Composer SUBSCRIPTION Change – Effective May 30, 2019

Some of our customers may have received an email from Avid titled “Important Information Regarding Your Media Composer Product” recently.  If you did, please know the changes discussed in this email only affect Avid Media Composer subscriptions. Essentially, those who have a subscription-based license, will only be able to run MC v2018.9 or higher. Additionally, […]

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How do I record audio in DVR dCoder v2.0 or later?

The link below will provide you the DVR dCoder settings for working with audio. Note: DVR dCoder while still available with dTective has been moved to a legacy folder as it is no longer in development. Omnivore with Active Audio Sync is the actively developed program.  Active Audio Sync allows you to capture low and […]

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DVR dCoder’s output file is all black

When you are in the Post Processing dialog box and attempting to save a file out, the output file is all black when you attempt to import it into your Avid system. This can happen when your temporary file in DVR dCoder is corrupted. This can be fixed by performing the following steps: If you […]

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DVR dCoder gives me an error – “Handle is invalid”

Listed below is the fix If you are getting the following error when using DVR dCoder: “Error: Handle is Invalid” Change the location of the temp directory where dCoder is digitizing video. This setting can be found by clicking the “Edit” button and selecting “Preferences.” You will see an option for where dCoder will save […]

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dPlex Pro not displaying on secondary monitor

dPlex Pro should be used on your system’s primary monitor if you have display issues on secondary monitors.  Simply drag the interface to your primary monitor. Depending on your system configuration, you may need to close Media Composer while working in dPlex Pro.

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Installing & Unlocking dPlex Pro standalone

dPlex Pro can be purchased and installed independently.  To install dPlex pro, you’ll need to download the latest dTective Suite installer and do a custom installation. Download the latest version Make sure you have the latest version of dPlex Pro.  Visit our Product Downloads where you can review the dTective Release notes or download the […]

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Dongle Not Found error

If you get a “Dongle not found” error when you try to run: dTective Effects in Media Composer dPlex Pro or DVR dCoder It is likely that the necessary driver is no longer installed and will need to be re-installed. Navigate to C:\Ocean Systems\Dongle Driver and run the Dongle Driver setup file.

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