My Omnivore Drive no longer mounts and I can’t access the software on the CD-ROM partition, what should I do? When you plug in your Omnivore drive two partitions should mount.  You should see (as shown below): Omnivore CD-ROM Partition with the software loaded on it. Unsecured  (Drive Letter) You should be able to double […]

Omnivore™ v3.3 introduces new features that require the drive to be reparitioned and reformatted.  Back-Up your data before running the Omnivore Updater. Summary of Steps to update your Omnivore Drive Backup all data from both the Omnivore UNSECURED & SECURED partitions before running the updater. Download the Omnivore updater.exe   This is a free update to […]

Omnivore™ v3.1 introduced Omnivore Viewer w/FFmpeg Convert – Use FFmpeg Convert on any Windows PC! IMPORTANT: Omnivore Viewer w/FFmpeg Convert is only available when using the Omnivore Viewer directly from the Omnivore drive. Omnivore™ v3.3 introduced several new features to FFmpeg Convert, such as Batch processing, FFprobe reports, Trimming and more. The Omnivore™ v3.3 Product […]

Antivirus software, including Windows Defender, may cause various unwanted behavour when trying to run the Omnivore Updater on Windows 10.   You can always temporarily disable your antivirus, but it generally shouldn’t be necessary. A few tips IF the updater reports it does NOT complete successfully: Close the updater, remove & re-insert the Omnivore drive, then […]

If you’ve misplaced the laminated Omnivore Field Kit setup and capture guide that comes with your system, you can download a PDF copy below: Omnivore v3 – Field Kit Setup Guide (PDF)

If Omnivore fails to optimize and shows “Waiting on player…” even though you are playing the video, or the overlay is not snapping correctly. This could be a hardware acceleration, or player overlay issue. 1 – Changing Windows Desktop Themes can help Some players like Window Classic or Basic Theme, some want a Eros themes.  […]

When your capture results look offset from what you expected given your Omnivore Overlay placement, here is how you can quickly trouble shoot this issue. Why does this happen ? There are two main reasons. Your computer Display DPI Scaling Setting is not set to 100%, but instead its set to something like 125%.  Or, the player you […]

Here is a brief video overview of how to setup audio capture using Omnivore™.  The video was created using version 2 of Omnivore™, however, there is no difference when configuring audio capture using Omnivore™ v3.

Enabling Omnivore QuickSave™ Setting up QuickSave is easy. Simply point your “Temp File Path” located under the Utilities Tab to the same drive as your “Save To Location” located under Output Settings, and even long video captures can get saved in just seconds. Note: The folders don’t have to be the same, just the same […]

The Omnivore™ serial number and device ID are located on the Utilities Tab. When submitting a download request form, enter your Device ID. Note: If your Device ID = “Omnivore” provide your Serial Number instead.  

This may be the result of virus scanning software.  Add Omnivore and the viewer to the excludes list. One way to validate this is to test on an independent system that does not have the same virus scanning software and settings. If you have and Omnivore Field Kit, try it on that system.

Omnivore™ v3.0 now includes a Digital CCTV Evidence Recovery Worksheet, which is accessible via the Omnivore Help page. The worksheet is a form-fillable PDF that users may find helpful when recovering digital video evidence. DCCTV Recovery Form (PDF)