If you are getting audio recorded but it sounds clipped or mechanical, this could be a Hz Freq. mismatch issue. The audio was probably recorded at 44.1 Hz but your windows settings are 48 Hz and Omnivore is trying to capture at 44.1Hz. Cause – Your audio record settings are set to 48 Hz instead […]

If you’ve recently updated your Omnivore™ drive and find that after the update completes that you can’t create a user or save user settings, confirm that the “Unsecured” partition is mounted. When updating to version 3.3 or newer for the first time, the Omnivore™ drive will be re-partitioned as detailed in this FAQ.   As noted […]

The freely distributeable Omnivore™ Viewer software on your Omnivore™ drive allows you to export uncompressed Omnivore™ captures (.OMV or .OMVA files) to several common formats, including Uncompressed AVI and Uncompressed MOV. If you’re using Adobe Premiere Pro in your workflow: Output from Omnivore™ Viewer to uncompressed .AVI (Premiere Pro does not support the uncompressed TIFF codec inside the […]

There are a great many ways to draw video to a computer screen.  It is the most computationally complex thing your computer does, and there are literally more variables in the playback pipeline that with any other type of digital evidence.

My Omnivore Drive no longer mounts and I can’t access the software on the CD-ROM partition, what should I do? When you plug in your Omnivore drive, two partitions should mount.  You should see (as shown below): Omnivore CD-ROM Partition with the software loaded on it. Unsecured  (Drive Letter) You should be able to double […]

If updating from Omnivore v3.1 or prior to v3.3 or v3.4, Omnivore now has new features that require the drive to be reparitioned and reformatted. Back-Up your data before running the Omnivore Updater. Summary of Steps to update your Omnivore Drive Backup all data from both the Omnivore UNSECURED & SECURED partitions before running the […]

Omnivore™ v3.1 introduced Omnivore Viewer w/FFmpeg Convert – Use FFmpeg Convert on any Windows PC! IMPORTANT: Omnivore Viewer w/FFmpeg Convert is only available when using the Omnivore Viewer directly from the Omnivore drive. Omnivore™ v3.3 introduced several new features to FFmpeg Convert, such as Batch processing, FFprobe reports, Trimming and more. The Omnivore™ v3.3 Product […]

Antivirus software, including Windows Defender, may cause various unwanted behavour when trying to run the Omnivore Updater on Windows 10.   You can always temporarily disable your antivirus, but it generally shouldn’t be necessary. A few tips IF the updater reports it does NOT complete successfully: Close the updater, remove & re-insert the Omnivore drive, then […]

If you’ve misplaced the laminated Omnivore Field Kit setup and capture guide that comes with your system, you can download a PDF copy below: Omnivore™ v3.5 – Field Kit Setup Guide (PDF) Omnivore™ v3 – Field Kit Setup Guide (PDF)   Return to Omnivore FAQ

Usually things just work. But when they don’t, try the basics first.  If you are capturing from a Web Browser, try another Web Browser.  If you are capturing from a player, check the player settings, open a second player. Not working on your computer regardless, try on another computer. There are many components involved in […]

Why does this happen ? There are two main reasons this can happen. (1) Your computer Display DPI Scaling Setting is not set to 100%, but instead its set to something like 125%. (2) The player you are using is causing problems because of its settings or display mode settings are overriding your Windows Display […]