For an optimal experience with QuickDME™ when using a 4K/UHD monitor we recommend changing Windows’ High DPI scaling behavior for AccessDME™ and QuickDownloader™. As you may know, Windows 10 has significantly improved application scaling features in order to provide a more consistent user experience. To Change High DPI Scaling Options: Open the QuickDME folder on […]
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KB articles and FAQ’s related to QuickDME™ Digital Evidence and Viewer Manager
QuickDME™ DEMO Package Installation & README
Demo Package: Get up and running in just minutes The QuickDME™ 30-Day DEMO package (~1.13GB) includes: QuickDME™ version 4.1.0.0 Demo Database & Assets – videos, images, audio, etc., so you can get up and running in just minutes 3x User Licenses User Guides & Product Overview Videos DEMO Package READ ME (PDF) – Includes System […]
Continue readingQuickDME™ DEMO Installation Fails to Create Database. HELP!
The QuickDME™ 30-Day DEMO package includes: QuickDME™ version 4.1.0.0 Microsoft SQL Server Express 2014 Demo Database & Assets – videos, images, audio, etc so you can get up and running in just minutes 3x User Licenses User Guides & Product Overview Videos This package installer will: Install SQL Server Express (If SQL or SQL Express […]
Continue readingConfigure SQL Express/Server Host – Enable TCP/IP & Firewall Settings
SQL Server and/or Express need to be permitted to use the TCP/IP protocol, then you’ll need to create local firewall rules on the HOST PC to permit TCP/IP via port 1433, and UPD via port 1434. Enable TCP/IP via SQL Server Configuration Manager SQL Server Configuration Manager is part of the SQL Server Management Studio […]
Continue readingSQL Server Management Studio (SSMS) & SQL Server Configuration Manager
SQL Server Management Studio (SSMS) This package includes the SQL Server Configuration Manager tool, which is used to Administer your SQL implementation (e.g. Change SQL Network Configuration), includes SQL Server Configuration Manager. SQL Server Configuration Manager is REQUIRED in order to enable/permit the TCP/IP for SQL. The process to do so is noted here.
Continue readingQuickDME™: Downloading & Configuring SQL Express (or using SQL Server)
QuickDME™ SQL Express Configuration QuickDME™ is most frequently configured leveraging an existing SQL Server deployed in your network OR by downloading and installing the free SQL Express. An overview of how to install & configure the free SQL Express: Download SQL Express Install SQL Express on your host PC, connected to the network you’d like […]
Continue readingCan QuickDME™ be provided as a Turnkey Solution with secure NAS storage?
Yes, we can provide a plethora of turnkey packages, which can include all necessary software, hardware and secure, expandable storage for your agency’s digital evidence management. QuickDME™ is so flexible and customizable, it’s impossible to list all available options and configurations, and understanding your needs and network environment are critical. Contact Us today to discuss […]
Continue readingCan I see the actual FFmpeg commands used for the default Send-To’s?
Yes, you absolutely can, if you have the appropriate permissions. Select Edit > Send To associations… to see the Send-To list. The actual FFmpeg commands used for the default FFmpeg Send-To options are displayed in the list. The image below has them highlighted for you: The default FFmpeg Send-To commands that ship with QuickDME™ can […]
Continue readingCan I see statistics for types of cases & amount of storage used by file category for a given period?
Absolutely, it’s one of many advantages of having a single Digital Evidence Management solution. While we provide many different types of reports for users and Administrators, the Item Inventory report will show you the requested statistics. To access the Item Inventory report in AccessDME™ go to View > Item Inventory In the Item Inventory window […]
Continue readingHow does QuickDME™ licensing work?
QuickDME™ has two types of licenses; Dynamic and Static. By default all licenses are Dynamic, meaning a license is pulled from the Dynamic pool of licenses when in use, and is returned to the pool when the QuickDME™ application being used is closed. This minimizes the total number of licenses needed for a unit, group […]
Continue readingDo I need to install FFmpeg in order to use the new FFmpeg “Send-To” options?
No, you do not need to install FFmpeg for Windows on your PC in order to use our default FFmpeg “Send-To” options in QuickDME™. If you do have FFmpeg for Windows installed, and have the appropriate permissions from your QuickDME™ administrator, you can create and save your own FFmpeg presets. See the AccessDME™ Quick Start […]
Continue readingCan officers create a user account with QuickDME™ when they ingest evidence?
Yes, this is a feature that your QuickDME™ administrator can enable. This allows ANY officer with access to a PC that has QuickDME™ installed to ingest digital evidence, and by default they’ll only have access to the evidence that they’ve ingested into the system. Additionally, QuickDME™ Kiosk PC’s can be setup in key areas (e.g. […]
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