How do I locate my Dongle Number & System ID?

There are a few ways to determine your Avid dongle number.

The first and easiest is to look at your dongle and find the 8 character alphanumeric string. It commonly starts with a EF or 548 string. On the parallel connector version of the dongles, it may appear on the side of the dongle itself. For the USB dongles it may be on a card attached to the dongle.

If you cannot find it there, you can find it using a program called DongleDumper. This can be found in the following directory on your Avid system:

c:\Program Files\Avid\Utilities\DongleDumper\ and running the dongledumper.exe.

In the dialog that appears you will find a window that lists out several settings we are looking for the value of the Dongle Serial Number. Again this should be an 8 character alphanumeric string most likely starting with an EF or a 548 string.

Avid System ID

This number pre-displays if you have activated your Avid editing application. If the System

ID does not appear, you can get the number in the following ways:

  • The License Profile tab of the Avid License Control tool
  • The Avid editing application splash screen (Help > About Avid editing application)
  • The Console of the Avid editing application (Tools > Console, then scroll to System ID)
  • The inside cover of your Avid editing application Installation Guide

If you have a dongle attached to your Avid editing application, check the License Profile tab of the Avid License Control tool or use DongleManager to obtain your System ID. See the steps below for information about this utility.

To retrieve your System ID with a dongle attached:

  1. Navigate to one of the following locations:
    1. (Windows) Program Files\Avid\Utilities\DongleManager
    2.  (Macintosh) Applications/Utilities/Avid Utilities/DongleManager
  2. Double-click DongleManager.
    1. A window opens and displays your System ID.
  3. Copy the System ID, and then close the terminal window.

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