Software Running in Demo Mode or Dongle Not Found

Dongle not found” error when you try to run:

  • dTective FXs in Media Composer or Adobe Premiere, dPlex Pro or DVR dCoder

Cause
It is likely that the required sentinel driver is not installed, installed properly, or is the wrong version.

Solution
It may simply need to re-installed the Sentinal Dongle Driver

Browse to   C:\Ocean Systems\Dongle Driver

Then run the Dongle Driver setup file.
If it work again, you are finished.  If not, reboot and retest to see if its working.

Are you using the correct Dongle
Unlock Codes are specific to Dongle SNs so if you have more then one system, make sure you have the correct dongle for that system.


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