Optimization or Capture Failed – Video Not Recognized

If Omnivore fails to optimize and shows “Waiting on player…” even though you are playing the video, or the overlay is not snapping correctly. This could be a hardware acceleration, or player overlay issue.

1 – Changing Windows Desktop Themes can help

Some players like Window Classic or Basic Theme, some want a Eros themes.  So first thing to do if you are getting weird overlay issues is, right click the desktop and change the themes between those. That usually fixes the issue.

2 – Turning off hardware acceleration in the video player
From the video player from which you are capturing, make sure “use overlay” is turned off on your player if this is an option.  It is usually located under options or in the preferences selection.

Additional Tip – Try Opening Two Instances of the Proprietary Player
In some cases, if the proprietary video player is using hardware acceleration or overlays such that the video can not be seen by Omnivore, and it has no way of turning off hardware acceleration, opening the player twice may allow Omnivore to see the video via the 2nd instance.

Below is a video showing how important it is to understand the playback software:

Windows 7 and Vista — Turning on/off Aero
If you are on Vista or Windows 7 you can try and turn off Windows Aero. To do this, right click on the desktop and choose “Personalize”. Then scroll down and look for “Basic and High Contrast Themes” and choose “Windows Classic”.

Windows XP — Turning on/off Hardware Acceleration
Right click on your desktop, choose properties > settings > advanced > troubleshooting. Slide the hardware acceleration to none.

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