If you are experiencing technical difficulties with your system and have been instructed to re-image the machine, you will need to create a bootable CD. We have a file available for download which will create the bootable CD for you.
It is strongly recommended that you contact us before attempting a system restoration on your own. Technical Support can be reached by calling (301) 476-8015 and selecting option #3.
To download the file to create your bootable CD, click here
This ISO will automatically create a boot CD that you will use in the process of reimaging your system.
Once downloaded, you will need to burn this CD ISO to a disc. We recommend using the free ImgBurn software, for creating a disc from this file.